Azure Managed Services

Azure Managed Service

Circle Cloud don’t just offer consultancy services for Microsoft cloud migrations and cloud solutions. As Azure experts, we also manage, maintain and provide specialist ongoing support for your Microsoft Azure cloud environment. 

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Microsoft Gold Partners

We are Microsoft certified Gold Partners and dedicated Microsoft Azure managed service providers. We believe our customers should always know what exactly they’re paying for, so our Azure MSP packages are broken into two transparent Azure services: Managed Azure Virtual Desktop and Managed Virtual Server and Network. Each managed service package is clearly broken down into items that are covered for service and support. As part of our offerings, our dedicated managed services team will monitor your environment 24/7, and our specialist helpdesk is available for you and your IT users to use in the event of any issues. 

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Managed Service Plans

Implementing an Azure environment is the first step. Managing, maintaining and providing specialist support is a different challenge. Our managed services team will monitor your environment 24/7 and our specialist helpdesk is available for you and your IT users to use in the event of any issues.

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Virtual Desktop Managed Service

Windows Virtual Desktop provides your users with a desktop in the cloud that is accessible securely from anywhere. It can also be used to deploy specific applications to your users’ existing desktops and laptops. Our managed services team will provide both your end users and IT team with ongoing support and monitoring for your Windows Virtual Desktop environment.

Services Features Included
24/7 Hour Monitoring
Image Maintenance
Patching
Backup
User Support
Virtual Server & Network Management Service

Maintaining and supporting your Azure IaaS environment can be time consuming. This service is intended to take away the day-to-day management and support from your senior IT decision makers so that they can focus on strategic objectives. As a business that has worked with Azure for 8 years, Circle Cloud have the skillset to manage and support your environment efficiently.

Services Features Included
24/7 Hour Monitoring
Windows Server Support
Backup
Patch Management
VPN & Network Support
24/7 Hour Monitoring

Monitoring your Windows virtual desktop environment is critically important. Doing so ensures we remain proactively aware of any issues, and that your organisation’s capacity requirements are always being met. Our on-call engineers will be called automatically if your environment reports any errors on our monitoring system.

Image Maintenance

One of the benefits of Windows Virtual Desktop is the ability to be able to add capacity immediately. We ensure that you always have an image template with all of your business applications installed. This will allow the efficient addition of resource to your environment.

Patching

Ensuring that patches are tested and deployed on a regular basis ensures your environment is secure and always has the latest features available.

Backup

We will back up your Windows Virtual Desktop hosts, typically on a daily basis, to ensure immediate restore of service in the event of an issue. Backup failures or errors generate a ticket that is picked up and resolved by our team.

User Support

Our helpdesk is available for your end users to get immediate assistance with any problems.

24/7 Hour Monitoring

Monitoring your Azure IaaS virtual machines and network for any capacity issues ensures our team can keep your business-critical systems running at all times. Any critical alerts will automatically call our out of hours specialists.

Windows Server Support

Our team have expertise in Windows Server, specifically on Azure. This component ensures our team will support all Windows Server OS issues and any Windows Server roles e.g. Active Directory, DNS RDS, IIS, File Services etc.TICK

Backup

We will back up your virtual machines, typically daily, to ensure immediate restore of service in the event of an issue. Back up failures or errors generate a ticket that is picked up and resolved by our team.

Patch Management

Ensuring that patches are tested and deployed on a regular basis ensures your environment is secure and always has the latest features available.

VPN & Network Support

As with any other server environment, the proper management of the underlying and associated networks are critical. We will manage your VPN gateway and virtual networks within Azure.

Find out what Microsoft Azure can do for your business, with the help of Circle Cloud
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